What happens if I need to cancel or reschedule an appointment?
We understand that life can sometimes present unexpected changes in plans, and we want to be as flexible as possible.
However, we also value the time and effort our therapists put into preparing for your sessions. That’s why we have a 48-hour cancellation policy.
If you need to reschedule or cancel your appointment, we kindly ask that you notify us at least 48 hours in advance. This allows us to potentially offer the time slot to another client in need and ensures that our therapists can manage their schedules effectively.
You can cancel and reschedule your appointment before this 48-hour window. After the 48-hours you will need to connect directly with your therapist to discuss next steps.
We are always open to discussing unique situations on a case-by-case basis. Our intention is to ensure that your therapy experience remains as smooth and stress-free as possible. If you have any questions or concerns about our cancellation policy, please don’t hesitate to reach out. We’re here to support you, and your comfort is of utmost importance to us.